Shipping & Returns – FLVR Club

Last updated: August 2, 2026

Where We Ship

FLVR Club ships within the United States only. Because state law governs the sale of hemp-derived products, we cannot ship to the following states: Arkansas, Hawaii, Idaho, Kansas, Louisiana, Oklahoma, Oregon, Rhode Island, Utah, and Vermont.

These states are removed from the address selection at checkout. If your state does not appear, we are unable to deliver to you. We do not ship internationally, to APO/FPO addresses, or to freight forwarders.

Age Requirement

You must be 21 or older to place an order. Orders are shipped in discreet, unbranded outer packaging. We recommend shipping to an address where someone 21 or older can receive the package.

Order Limits

Federal and processor guidelines limit the quantity of hemp product that may be purchased in a single transaction. Orders are capped at 28 grams (1 ounce) total across all hemp products in your cart. If you attempt to exceed this limit, checkout will ask you to reduce the quantity. Apparel and accessories do not count toward this limit.

Shipping Rates

Free standard shipping on all orders over $100.

$10 flat rate standard shipping on orders of $100 or less.

Rates are calculated automatically at checkout. Any applicable sales tax is shown before you place your order.

Local Delivery (Los Angeles Area)

We deliver locally to addresses across the greater Los Angeles area, including Los Angeles, Santa Monica, Venice, Marina del Rey, Culver City, Beverly Hills, Pacific Palisades, Pasadena, Glendale, Burbank, and the central San Fernando Valley. Eligibility is determined by ZIP code — if local delivery is available for your address, it will appear as a delivery option at checkout alongside standard shipping, and you may choose either.

Local delivery is $10, and free on orders over $100 — the same rates as standard shipping.

Orders placed before 3:00 p.m. Pacific Time are typically delivered the same day. Orders placed after 3:00 p.m. are delivered the next day. You may also choose a preferred delivery date at checkout, up to 14 days ahead.

Someone 21 or older must be present to receive the order and may be asked to present valid government-issued photo identification. We cannot leave hemp products unattended or with a neighbor. If no one is available to receive the delivery, we will contact you to arrange a new time.

Processing and Delivery

Orders are processed within 1–2 business days, Monday through Friday, excluding holidays. For standard shipping, orders placed after 12:00 p.m. Pacific Time typically begin processing the following business day. Once shipped, standard delivery generally takes 2–5 business days depending on destination.

You will receive a shipping confirmation with tracking as soon as your order leaves our facility. Delivery timeframes are estimates provided by the carrier and are not guaranteed.

Incorrect Addresses

Please review your shipping address carefully before completing checkout. We are not responsible for orders delivered to an address entered incorrectly. If a package is returned to us as undeliverable, we will contact you to arrange reshipment; reshipping costs may apply.

Lost, Stolen, or Damaged Packages

If tracking shows your order as delivered but you have not received it, please contact us within 7 days of the delivery date so we can open a claim with the carrier. If your order arrives damaged, contact us within 7 days of delivery with photographs of the packaging and the affected products, and we will arrange a replacement or refund.

Returns on Hemp Products

For consumer-safety and regulatory reasons, we cannot accept returns of hemp flower, vapes, edibles, or any consumable product once it has shipped. This applies whether or not the packaging has been opened, and is standard practice across the hemp industry.

This does not limit your remedies if something goes wrong on our end. We will replace or refund any order that arrives damaged, defective, or incorrect — see below.

Returns on Apparel and Accessories

Unworn, unwashed apparel and accessories in original condition with tags attached may be returned within 14 days of delivery. Contact us to request a return authorization before sending anything back. Return shipping is the customer’s responsibility unless the item was damaged, defective, or incorrect. Items marked final sale cannot be returned.

Damaged, Defective, or Incorrect Items

If you receive the wrong item, a defective item, or a damaged item, contact us within 7 days of delivery with your order number and photographs. We will send a replacement at no cost or issue a full refund, including any shipping you paid, at your option.

Refunds

Approved refunds are issued to the original payment method. Please allow 5–10 business days after we process the refund for it to appear on your statement, depending on your bank or card issuer. Shipping charges are non-refundable except where an order was damaged, defective, incorrect, or never delivered.

Order Cancellations

Orders may be cancelled for a full refund any time before they enter fulfillment. Because we process quickly, contact us as soon as possible. Once an order has shipped, it can no longer be cancelled.